Conditions For Refund

• Overpayment of a bill.
• Payment made for a service not rendered.
• Payment made in error.

Time Frame for refund request

Specify the period during which customers can request a refund. Common timeframes may range from a few days to a few weeks after the payment date.

Cancellation Policy

• Cancellation Window: Specify the timeframe during which customers can cancel an order or service without incurring any charges. This window could be before shipment, appointment time, or a set period before the service is scheduled.
• Cancellation Fees: If applicable, detail any fees associated with cancellations made outside the allowed window. This could include restocking fees or service cancellation charges
• Cancellation Process: Provide instructions on how customers can cancel their order or service, whether it's through an online portal, contacting customer support, or another method.
• Refund for Cancellations: Clarify whether cancellations result in a full refund, partial refund, or no refund at all. This can depend on factors like timing and the nature of the product or service.
• Subscription Services: If applicable, outline the process for canceling subscription services and any associated terms, such as whether partial refunds are available for unused portions of a subscription

Contact Us

Don’t hesitate to contact us if you have any questions.

Via Email: info@lavi.com